Come on in, grab a coffee and see the more personal and relaxed side of our company.
|
Nothing Fits My Window! |
|
We've gotten emails from quite a few customers who say that they are exhausted from running around town, trying to find that window treatment that can fit their strangely shaped window. While a unique window like a bay window or palladium window may be the extra feature that seals the deal when homeowners set out to buy a house, many soon realize that the window that once was breathtaking now has left them gasping for air.
It doesn't have to be that way, "custom" is there to your rescue. We have written a lengthy, but very useful article that lists the custom valances that can fit such difficult windows. We've even taken the time to explain how to install them.
Click below if you currently own one of these beautiful troublemakers:
|
|
|
How Long is That Curtain? |
|
Tara, who we later found out is from Illinois, sent us a very interesting question via email yesterday. Tara wants to know what we mean when we ask how long your window treatment should be to the lowermost tip.
Thank you for the question, it's an excellent one. As some may have noticed, we try to be very descriptive in our product options. This is to avoid confusion and make sure that the product in your mind translates into the same, identical product when we design and sew it for you after your purchase.
Nowadays, asking about just the length is not good enough. The length to some could mean the drop of a swag, while to others, a length is calculated at the jabots or cascades. Some consider a ruffled header or curtain ring part of a length and others don't. That's why we try our best to describe our options, even if that means that you have more to read.
When an option wants to know how long a window treatment should be to its lowermost tip, it asks for the measurement from the top of the window treatment to the lowermost part. This can be the tail of a London valance or shade, the middle part of a swag or festoon, or a really long jabot. Whichever part of the window treatment is closest to the floor, that is the part that you'd measure to determine the length to the 'lowermost' tip.
We could easily standardize this question and just ask for the length using vague terms, but accuracy in window treatments is very important. This benefits all our customers, but it especially benefits those who decide to mount window treatments inside their windows.
We recognize that while we can save you money by offering our products online, you as a consumer are taking a risk and putting your trust in us. It's not easy for you, so we try our best to simplify our website and give you the right tools to use our services. So far, our customers have been satisfied with the resources that our website has to offer and we hope that you will visit our Help & Info Center today and take advantage of our resources too.
|
|
|
Where Can I Find Extra Long Shower Curtains? |
|
Many of you have asked us when we will start carrying custom shower curtains. Don't worry, we've been listening, but our focus was on adding more to our selection of custom valances that many of you have also been asking for. Now that we've achieved that goal, it's time to respond to your other wishes and finally add those extra long shower curtains that you've been hoping for.
Expect Priority Windows shower curtains to appear sometime next week. The same great fabrics will be available except 100% silks (silks are a poor choice for shower curtains because they stain easily and hold up poorly against moisture). |
|
|
New Brochure with Coupon Inside for Repeat Customers |
|
 This may not be big news, but it's relevant to those who want to save money on their next purchase. We have launched a new brochure that we ship to those who have ordered from us starting today. Even though it does not offer as many resources as our website does, it does have a coupon code that can save you $10 on your next purchase. So even if you wanted to buy something as little as a fabric sample from us, now is the time to get started on your next project and get that brochure with the coupon code that you can use on your next purchase. |
|
|
Valance and Drapery Sale & How to Use a Coupon Code |
|
No company is perfect, but as long as a business listens to its customers, it can create a pleasant and satisfactory shopping experience.
As some of you may know, recently we had a big sale on custom valances and custom draperies. We are very pleased to say that it was a success and we are also thankful to those who chose to take advantage of our services and chose us instead this time around.
Unfortunately, it seems that the coupon codes have worked for many, but not all. Thanks to our customers who have communicated this problem to us, we were able to fix the problem and resume business as usual. To those who have requested an adjustment, we'd like to say that all the partial refunds have been granted and should safely be deposited back to you soon. If you have made a purchase from category 335 (custom valances) or category 301 (custom draperies) between July 14th and 27th and have attempted to use the $20 off coupon code, drop us an email and we should get back to you within the same or next business day with a partial refund confirmation.
We'd like to thank all customers who brought this small problem to our attention.
However, do keep in mind that sometimes a coupon code must be properly used in order to receive a discount. Here are the three most commonly made mistakes:- Customer is not logged in - you must be logged into your account while you're in your shopping cart in order for our website to apply the coupon code.
- Coupon code is applied to the wrong category - usually our coupon codes are explained clearly and we try to tell our customers to which category each coupon code can be applied. Also keep in mind that our discounts cannot be applied to the "semi-custom" category as this category features already discounted prices on an everyday basis.
- Coupon codes are case-sensitive - be careful when typing them. Coupon codes must be typed in exactly as they are advertised.
|
|
|
|
Custom Window Treatments
